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Sage 100 performance issues in Hyper-V environment

Created on  | Last modified on 

Cause

 

 

Resolution


CAUTION: This solution needs advanced Operating System knowledge. Consult your system administrator for help. Sage isn't liable for issues caused by improper changes to the Windows Registry. Always back up your data before applying advanced solutions.

  • Update Network Card (NIC) driver on Hyper-v Host machine
  • Disable 'Virtual Machine Queue' (VMQ) on the physical NIC on the Host machine

    Image

  • Enable Jumbo Frames / Packets and set value to 9014 bytes on Hyper-V Host NIC
    Image
  • Windows 2019 and 2022 Servers:  

    Disable RSC on the Virtual Switch

     

    To check the current RSC status, run the following PowerShell command from the Hyper-V host:
    Get-VMSwitch | Select-Object *RSC*

    To Disable RSC on the Virtual Switch, run the following PowerShell command from the Hyper-V host:
    Set-VMSwitch -Name vSwitchName -EnableSoftwareRsc $false

 NOTE: To Enable RSC for a virtual switch, use the following PowerShell command on the Hyper-V host:
Set-VMSwitch -Name vSwitchName -EnableSoftwareRsc $true