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Update your credit card and bank details in the Customer Portal.

Created on  | Last modified on 

Summary

Sage customers can use the Customer Portal to update payment details and remove old credit cards from their service plan.

Resolution

Update payment details

You can log in as a Primary Contact to the Customer Portal to manage your payment details.

Add payment details

  1. Log in to the Customer Portal and go to Billing and Payments.
  2. Select Add/Edit credit card or Add bank account to provide your payment details. 
  3. After entering the details, click the Add credit card or Add bank account button.

Update existing card

  1. Scroll down to see your existing credit cards.
  2. Select the Edit card details under the Status column.
  3. Scroll up to enter the details.
  4. Click Update credit card.

 NOTE: You can now delete credit cards, but at least one valid payment method must remain on the account.

 

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