Summary
Sage customers can use the Customer Portal to update payment details and remove old credit cards from their service plan.
Resolution
Update payment details
You can log in as a Primary Contact to the Customer Portal to manage your payment details.
Add payment details
- Log in to the Customer Portal and go to Billing and Payments.
- Select Add/Edit credit card or Add bank account to provide your payment details.
- After entering the details, click the Add credit card or Add bank account button.
Update existing card
- Scroll down to see your existing credit cards.
- Select the Edit card details under the Status column.
- Scroll up to enter the details.
- Click Update credit card.
NOTE: You can now delete credit cards, but at least one valid payment method must remain on the account.