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Error: "The Customer ID that was automatically created already exists in Sage 50. Manually enter another Customer ID. For renaming tips, click Help."

Created on  | Last modified on 

Summary

Trying to save a new customer, vendor, employee, or inventory record displays error: "The [Customer, Vendor, Employee] ID that was automatically created already exists in Sage 50. Manually enter another [Customer, Vendor, Employee] ID. For renaming tips, click Help."

Cause

There are damaged or corrupted files in your company.

Resolution

  1. Restore a backup prior to getting any errors. Refer to How to restore a backup.
  2. Verify you can save a maintenance record (example: Customer, Vendor, or Employee).
  3. If you do not have a recent backup, please contact Sage 50 US Customer Support at 866-747-3888.

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