Pause Sharing/Stop Sharing selections greyed out under Remote Data Access

Summary

Why the pause and sharing options will be grayed out when looking under File, Remote Data Access.

Cause

  • Only the data owner or an administrator can pause or stop sharing a Remote Data Access company
  • The data owner is the user who originally shared the company up to Remote Data Access under their own Sage account login

Resolution

Have the user that originally shared the company with Remote Data Access log in. They will be the only one with the option to Pause and Stop sharing.

Solution Properties

Solution ID
220924360104210
Last Modified Date
Wed Jul 16 15:15:20 UTC 2025
Views
0