Connect to a Shared Company is grayed out

Created on 02 May 2023 | Last modified on 31 March 2025

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Summary

What to do if the option to Connect to a Shared Company is unavailable in Sage 50 Accounting.

Description

Unable to share a company after installing.

Cause

You need to activate Sage 50 Accounting.

Resolution

NOTE: Perform the following steps at the server computer if Sage 50 is on a network.

Click Help, then click Sage 50 Activation, Licensing, and Subscriptions options.
Select Activate Online Now.
- Try activating manually if you’re unable to activate online.
Close and reopen Sage 50 to complete activation.
Verify that you can click the Connect to a Shared Company option.