Error: "Before you can use this service the administrator must first connect this company to their email address"

Summary

Error occurs when attempting to share a company in Sage 50 Accounting.

Description


Cause

The admin user needs to log in to connect an email with a username for this specific company.

Resolution

Log in to the company with the admin user, or go to File, Remote Data Access and choose Switch user. Sign in with the Sage account email and password of the data owner.

 

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Related Solutions

How do I share a company using Remote Data Access?

Solution Properties

Solution ID
220924660107389
Last Modified Date
Mon Nov 21 17:55:39 UTC 2022
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