Error: "Problem initializing the Year-End Wizard"

The message "Problem initializing the Year-End Wizard" displays when trying to run the Year-End Wizard in Sage 50 Accounting.

CAUTION: Use caution when working with the below product functionality. Always create a backup of your data before proceeding with advanced solutions. If necessary, seek the assistance of a qualified Sage business partner, network administrator, or Sage customer support analyst.

CAUTION: This solution needs advanced Operating System knowledge. Consult your system administrator for help. Sage isn't liable for issues caused by improper changes to the Windows Registry. Always back up your data before applying advanced solutions.

1. Rename expendable files

1. Select Maintain Company Information.
2. Make note of the Directory, and then close Sage 50 — U.S. Edition.
3. Using Windows Explorer, browse to your company directory noted in step 2.
4. Rename the following files.
   • EVNTCLS.DAT - rename to OldEVNTCLS.DAT
   • JRNCLS.DAT - rename to OldJRNCLS.DAT
   • ALARM.DAT - rename to OldALARM.DAT
   • ALERT.DAT - rename to OldALERT.DAT
   • EVENTLOG.DAT - rename to OldEVENTLOG.DAT
   • AUDITTR.DAT - rename to OldAUDITTR.DAT
5. Open Sage 50 and open your company.
6. Click Yes to create a new empty file for ALARM.DAT, ALERT.DAT, EVENTLOG.DAT, and AUDITTR.DAT.
7. Try to close your year. If the close is unsuccessful, continue with the next section.

2. Data verification

1. Run Data Verification on your company. See How do I load, access, and run Data Verification?
2. Try closing the year again. If the year-end close is unsuccessful, continue with the next section.

3. Chart of Accounts/Journal Synchronization test

1. Run the chart of accounts synchronization test. See How do I run the Chart of Accounts Journal Synchronization test?
2. If the year-end close is still unsuccessful, contact customer support for further assistance.