Nothing happens when clicking on View Report or Validate

In Sage Fixed Assets versions 2021.1 and higher the Import Exceptions report opens in the .htm file format. If there is no default application for the .htm file extension, the "View Report" button during the custom import will not open the Import Exceptions report.

Verify there is a default application set to open .htm in Windows.

1. In Windows on the Start menu, select Settings, Apps, Default apps.
2. Scroll down and click on Choose default apps.
3. Select Choose default apps by file type.
4. Scroll down until you locate the entry with .htm and .html in the Name field.
5. Make sure that .htm (for Custom Import) or .html (for Bulk Edit) has a Default app set as a web browser (Google Chrome, Firefox, Microsoft Edge).
6. Close the window.
7. Attempt the Custom Import or Bulk Edit again.