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iShip package tracking website link

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Use this information when the iShip website is down so that you cannot track packages. You may receive errors iShip 400 Bad request or iShip Error 400.


Per link at iShip

Please contact the carriers for the status of your packages

1-800-CALL-DHL (1-800-225-5345)
1-800-PICK-UPS (1-800-742-5877)
1-800-ASK-USPS (1-800-275-8777)

Retail iShip Customers

If you are an iShip Retail user, such as

  • An operator at The UPS Store accessing the Counter Manifest System (CMS), or
  • A UPS Customer Center operator accessing the Professional Shipping Station (PSS)

Support information is located

  • On the CMS or PSS Logon screen
  • Via the "Support..." item under the "Help" menu

Sage City Post

If the iShip website is unavailable, use the freight carrier's website to track.

Additional information: background on iShip from its website:

iShip, Inc.'s founders got their start in the shipping business in 1993, when UPS contracted with them to develop UPS OnLine Professional. UPS OnLine Pro became one of the most popular shipping software packages in the world, responsible for shipping well over 1 billion packages per year.

In 1997, was founded, with the mission of becoming the "Internet Shipping Service Center." shipped its first package over the Internet in 1998 and signed Mail Boxes Etc. as the launch customer for the iShip Service.

In October 1999, purchased to create the leading provider of Internet-based mailing and shipping services. introduced the iShip Enterprise Service for corporate customers in May 2000.

Finally, in May 2001, United Parcel Service purchased the iShip business from and the company was renamed iShip, Inc.

Today, the iShip shipping and manifesting solutions are deployed at corporate campuses nationwide and at over 4,500 The UPS Store (TUPSS) locations.

In December 2022, iShip changed the website location to track packages externally and Sage 100 link stopped working. Sage 100 was updated to this new location URL which was later changed again and caused this new link to cease working in January 2023.

Per posts from UCLA and Colorado State University, UPS discontinued iShip service effective 12/31/2022, although nothing appears on the main iShip website.

DocLink: Sage 100 Package Tracking

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