Cause
Problem is known to occur on Windows 11 Version 22H2 or 23H2 workstations
Resolution
CAUTION: This solution requires advanced knowledge of your computer's operating system. Contact your system administrator for assistance. Modifying your Windows Registry incorrectly can severely affect system operations. Sage is not responsible for operation issues caused by incorrectly modifying your Windows Registry. Always create a backup of your data before proceeding with advanced solutions.
Possible Workaround
- Switch to Sage 100 64-bit (NOTE: Only available with Sage 100 2021 or higher)
- Converting to 64-bit Version of Sage 100
NOTE:You can also find instructions in the Upgrade Guide included with the Installation files
- Converting to 64-bit Version of Sage 100
- Close hung task and reprint Daily Transaction Register directly from Menu (i.e. Sales Order, Main, Daily Transaction Register )
Additional notes:
This can also occur in Payroll module when printing second report (i.e. Payroll Data Entry Audit Report followed by Employer's Expence Summary, where it hangs printing Employer's Expense Summary).