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How do I run the Employee/Journal synchronization test?

Created on  | Last modified on  Highlight Matches

Summary

How do I run the Employee/Journal synchronization test?

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Resolution

CAUTION: Use caution when working with the below product functionality. Always create a backup of your data before proceeding with advanced solutions. If necessary, seek the assistance of a qualified Sage business partner, network administrator, or Sage customer support analyst.

Section 1: Access the Integrity Check

  1. Change your accounting period to Period 1, refer to How do I change the accounting period?
  2. Select Help, Support Utilities, and then click Integrity Check.
  3. Click Backup.
  4. Give your backup a name, choose where you would like to save it, and then click Save.
  5. Click OK in the box that tells you the size of the backup.
  6. Proceed to Section 2.

Section 2: Run the Employee/Journal Sync Test

  1. Select Reindex Files box, select Employee from the Reindex File List, and then click OK
  2. Go back to the Integrity Check; click Continue.
  3. Select Reindex Files box, select Jrnl Header from the Reindex File List, and then click OK.
  4. Go back to the Integrity Check; click Continue.
  5. Select Reindex Files box, select Jrnl Rows from the Reindex File List, and then click OK.
  6. Go back to the Integrity Check; click Continue.
  7. Select Employee/Journal under the Data Synchronization Tests section, and then click OK.
  8. When the tests have finished, change back to your current accounting period.
  9. Verify your issue has been resolved.

 


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