Summary
How do I run the Employee/Journal synchronization test?
Description
Cause
Resolution

Section 1: Access the Integrity Check
- Change your accounting period to Period 1, refer to How do I change the accounting period?
- Select Help, Support Utilities, and then click Integrity Check.
- Click Backup.
- Give your backup a name, choose where you would like to save it, and then click Save.
- Click OK in the box that tells you the size of the backup.
- Proceed to Section 2.
Section 2: Run the Employee/Journal Sync Test
- Select Reindex Files box, select Employee from the Reindex File List, and then click OK
- Go back to the Integrity Check; click Continue.
- Select Reindex Files box, select Jrnl Header from the Reindex File List, and then click OK.
- Go back to the Integrity Check; click Continue.
- Select Reindex Files box, select Jrnl Rows from the Reindex File List, and then click OK.
- Go back to the Integrity Check; click Continue.
- Select Employee/Journal under the Data Synchronization Tests section, and then click OK.
- When the tests have finished, change back to your current accounting period.
- Verify your issue has been resolved.