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Unable to install tax form update

Created on  | Last modified on 

Summary

The automatic Aatrix update for Sage 50 Accounting won’t install when running tax forms and/or the Aatrix update fails.

Cause

  • The program was run without administrator rights
  • Aatrix forms update didn’t download correctly
  • Processes blocking update

Resolution

Run the program as an administrator

  1. Close Sage 50.
  2. Right-click on the Sage 50 icon and select Run as Administrator.
  3. Enter the administrator logon information if prompted or click Yes.
  4. Open your form and the update should install automatically. If it doesn't, proceed to Section 2.

Manually download the update

  1. Go to https://aatrix.com/partners/sage50/updates/ and download the product update manually.
  2. Open Sage 50 and open the tax forms to verify that they were updated.

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