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My user-maintained tax tables are missing

Created on  | Last modified on 

Summary

User-maintained tax tables are missing in Sage 50 Accounting.

Description

"A Managed exception was caught. The error is 'Exception has been thrown by the target of an invocation".

Cause

  • Damaged taxtable.dat in the company
  • Tax update didn’t install properly

Resolution

CAUTION: Use caution when working with the below product functionality. Always create a backup of your data before proceeding with advanced solutions. If necessary, seek the assistance of a qualified Sage business partner, network administrator, or Sage customer support analyst.

 

Restore backup to new company

  1. Make a backup of your company. See How do I create a backup?.
  2. Select Maintain, and then click Company Information.
  3. Make note of the location in the Directory.
  4. Click OK.
  5. Close Sage 50 on all computers.
  6. Browse to your company data folder found in step 3.
  7. Right-click the TAXTABLE.DAT file.
  8. Select Rename.
  9. Rename TAXTABLE.DAT to TAXTABLE.OLD.
  10. Open Sage 50.
  11. Restore a backup to a new company. See How to restore a backup.
    Note: Select New Company in step 4 of the restore wizard.
  12. Once the company restores and you can open it select Maintain, Company Information.
  13. Change the company name to "Old Do Not Use".
  14. Make note of the location in the Directory.
  15. Close Sage 50.
  16. Browse to the company directory of the new company located in step 14 of this article, Copy TAXTABLE.DAT.
  17. Browse to the original company directory (step 3 of this article) and paste TAXTABLE.DAT into the original company folder.
  18. Go back to the new company folder found in step 14 of this article and rename it to 'old do not use'.
  19. Open Sage 50 and open your original Company.
  20. Verify the user-maintained tables are there and you can run payroll.

Alternative method: Change a backup to a zip file

  1. Make a backup of your company. See How to make a backup.
  2. Select Maintain, and then click Company Information.
  3. Make note of the location in the Directory.
  4. Click OK.
  5. Close Sage 50 on all computers.
  6. Browse to your company data folder.
  7. Right-click the TAXTABLE.DAT file.
  8. Select Rename.
  9. Rename TAXTABLE.DAT to TAXTABLE.OLD.
  10. Find a backup file that was created before the occurrence of this issue. Right-click the backup file and then select Copy.
  11. Go to your Desktop, right-click a blank area, and then click Paste.
  12. Right-click the backup file on the Desktop and select Rename.
  13. Change the extension from PTB to ZIP.
  14. Open the file and extract it as you would a regular ZIP file.
  15. Right-click the TAXTABLE.DAT file in the extracted directory and then click Copy.
  16. Browse to your company data folder.
  17. Right-click and Paste TAXTABLE.DAT file.
  18. Verify you’re able to access User-Maintained Payroll Formulas and generate a paycheck without errors.

 

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