Summary
A 5-3-7 Payroll Audit reports, “employee number – employee name Employee FICA or Medicare maximum does not match calculation maximum.”
A 5-3-7 Payroll Audit reports, “employee number – employee name Employee CPP or EI maximum does not match calculation maximum.”
Cause
- Social Security/Medicare or CPP/EI maximums on 5-2-1 Employees and 5-3-1 Payroll Calculations do not match.
- The calculation doesn't exist on the employee because they are exempt
Resolution
Option 1:
- Open 5-3-1 Payroll Calculations.
- From the pick list of calculations, choose Employer Social Security/Medicare or CPP/EI.
- Compare the Default Max with the correct maximum. If necessary, update the number.
- If you changed the number, choose Options - Update Employees - Update Default Maximum Only – ALL Employees
- When you see a confirmation message, click Yes.
- A message confirms the number of updates. Click OK. 100 Contractor saves the new number and clears the window.
- From 5-3-1 Payroll Calculations, repeat steps 3 – 7 for Employee Social Security/Medicare or CPP/EI payroll calculations.
- Open 5-3-7 Payroll Audit and click Repair. A message confirms that employee totals are calculated from payroll records. Click Yes.
Option 2:
- Add the calculation on the Calculation tab on the employee
- In the column marked Active, enter N
- Open 5-3-7 Payroll Audit and choose Repair. A message confirms that employee totals are calculated from payroll records. Click Yes.