Enter debit memos and credit memos in Accounts Receivable (AR)

In Sage BusinessWorks, use debit and credit memos to adjust your customer invoice balance or apply to open credits, customer deposits, and finance charges.

Debit Memo

1. Select A/R, Transactions, Debit Memos.
2. Select the customer ID.
3. Enter the date and reference.
4. Select to apply to Invoices, Finance charges, Open credits, or Deposits. 
5. If you apply the debit memo to an invoice, select the invoice.
6. Enter the dollar amount and click Distribution. 
7. Distribute the amount to the appropriate accounts, then select OK when fully distributed.
8. Select Post.

Credit Memo

1. Select A/R, Transactions, Credit Memos.
2. Enter the customer ID.
3. Enter the date and reference.
4. Select to apply to Invoices, Open credits, Finance charges, Deposits, Cash Refund, or Refund check.
5. Enter the dollar amount and click Distribution.
6. Distribute the amount to the appropriate accounts, Click OK when fully distributed.
7. Select Post.

View previous credit and debit memos

• View previous credit and debit memos using the AR, Reports, Transactions Registers
• For the Type of Register, select Adjustments