How do I void or delete an unposted invoice in Billing?

Option A: Void or delete a contract-based invoice:

1. In Billing, from the Tasks menu, select Contract-Based Invoices.
2. Select the contract for the invoice that you want to void, and then click OK.
3. Based on the status of the invoice, a warning message may appear:
   • If the Synchronize window appears, click No.
   • If a warning appears that states the invoice cannot be synchronized because it has been final printed, click OK.
4. Click Delete Invoice.
5. A message appears to confirm that you want to delete the invoice. Click Yes.
6. Click Finish.

Option B: Void or delete a cost-based invoice:

1. In Billing, from the Tasks menu, select Cost-Based Invoices, Change Cost-Based Invoices.
2. Click Filters and enter the customer or contract associated with the invoice.
3. Select the invoice from the list and use the TAB key to move to the Status column.
4. Change the Status to Voided.
5. Click Close. In the Void Cost-Based Invoices window, select how you want associated records processed.
6. Click OK and Close to exit.