You receive the error, "Unable to void current application. Invoice paid or void," when voiding a 3-7 Progress Billing application in Sage 100 Contractor.
You've enabled the option Allow Direct Void of Invoice in 3-7 Progress Billing, and voided the 3-2 Receivables Invoice.
The 3-2 Receivables Invoice from 3-7 has partial or full payments applied.
Resolution for invoices voided in 3-2 Receivables
Create a reversing 3-7 Progress Billing application.
- Go to 3-7 Progress Billing.
- Display the application, and verify the Status shows 3-Posted.
- Click Next to create a new application.
- Enter negative amounts in Current Completed to offset the voided invoice values.
- Restore the Stored column values to their original amounts.
- Click Options, Calculate.
- Select the calculation option and click OK.
- Verify the negative Invoice Amount or Invoice Total is correct.
- Note the voided invoice number, date, and posting period.
- Click Options, Submit Application.
- Click Options, Post Application.
- Enter the same date and posting period noted earlier.
- Enter the same invoice number, and add REV.
- Click OK.
- Click Yes on the reminder message.
- Click OK on the Invoice Posting Complete message.
- Click File Recall to display the reversing application.
- Click Options, Create Next Application.
- Click Yes to create a new record.
- Open the reversed 3-7 application.
- Click Options, Go to Invoice.
- Click Edit, Void Invoice.
- Use the reversing application to create the next billing.
Resolution when payments exist on the invoice
Void the payment, then void the application.
- Go to 3-7 Progress Billing.
- Display the application.
- Click Go to Invoice.
- Confirm that the Status shows 4-Paid, and Payment History is available.
- Click Payment History.
- Drill down to the 1-3 Journal Transaction.
- Note the date, transaction number, status, and period.
- Click Edit, Void Transaction.
- Return to 3-7 Progress Billing.
- Click Edit, Void Application.
- Confirm that the Status changes to 2-Submitted.
- Click Edit, Submit, and Post the application.
- Open 3-3-1 Cash Receipts.
- Reapply the payment to the invoice.
TIP:
Disable Allow Direct Void of Invoice in 3-7 Progress Billing to prevent accidental voids.
NOTE:
Sage Expert Services can restore a voided 3-2 invoice and related 1-3 transaction to 1-Open status. This service is billable.
- Solution ID
- 222924450019835
- Last Modified Date
- Mon May 18 18:36:49 UTC 2026
- Attributes
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Product Details
Integrated Product: Chatbot
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