How do I start email notifications within Sage Employee Self Service?

Summary

How to start email notification in Sage Employee Self Service How to start email notification in Sage ESS Sage ESS email is not working Sage ESS emails are no longer processing. Email is enabled on the Sage Employee Self Service System Maintenance screen, Save settings succeeds. Sage ESS item(s) that usually generates email no longer sending an email. Supervisor not receiving time off request email Time off request notification not sent to supervisor SMTP Sage Employee Self Service ESS

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Resolution

CAUTION: Sage support can't assist with third-party products, hardware, report customizations, or state and federal tax questions. Refer to our Scope of Support for more info. Contact your Sage business partner, network administrator, or accountant for assistance.

The recommended method to start emails in the Sage Employee Self Service (ESS) product is as follows.

  1. Log on to Sage Employee Self Service as MASTER user
  2. Select on System Settings
  3. Select Employer Setup
  4. Select Employer or Enterprise as indicated
  5. Select Settings
  6. Look under the Heading "Message Center" and the subject "Send Messages Via E-mail"
  7. Choose "Yes" for "Send Messages Via E-mail"
  8. Click on "Save"
  9. Log Off and back on On Sage Employee Self Service and test the configuration change.

Note: The Redirect Messages E-mail Address field must be filled out with a valid email address before "Save" will succeed


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Solution Properties

Solution ID
222924650021289
Last Modified Date
Fri Jun 17 12:01:26 UTC 2022
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