Aatrix registration is required before reports can be printed

The full message is

This product is currently unregistered. To register now, call 800-253-1372.

You may continue in evaluation mode with the following limitations: 

1. A DEMO watermark will appear on report printouts. 

2. The eFile command is unavailable.

Your Sage license includes an Aatrix subscription; you don’t need to pay Aatrix directly.

Here are three ways to fix this registration issue.

Update Aatrix

Re-download and apply the latest Aatrix update.

Repeat your command to check whether the error still appears.

Confirm your company information is correct

Aatrix auto-registration uses your company details.

1. Open Common Services, Company Profile.
2. Check that this information, including your phone number, is accurate.
3. Save any changes.
4. Repeat your command to check whether the error still appears.

Ask us to generate your registration code

Contact Sage Support and give us this information: 

• Ten-digit Sage Account ID
• EIN (Employer Identification Number) in US Payroll, Payroll Setup, Options, Tax Number
• Company Name in Common Services, Company Profile, Doing Business As
• Your first and last name
• Your complete address, email and phone number (if any of these are different from our Sage Account records)