Technical support for Sage Fixed Assets is available through the following channels:
- Live Chat is available 9:00AM - 8:00PM ET via the Sage Fixed Assets Program. Go under the Help menu, select Sage Support, and Live Chat.
Alternatively, click the 'Chat now’ link below or visit https://communityhub.sage.com/global-resources. Select your Country, select Sage Fixed Assets, and click Chat with Sage - Access to Live Chat support is typically available from 9:00 AM - 8:00 PM ET. You must have a valid support plan for Sage Fixed Assets. If there’s a message that chat is closed, missing, or unavailable; chat support is currently unavailable
- Log in to the Customer Portal at customers.sagenorthamerica.com to submit an internet case. You can submit cases 24 hours a day. They’ll typically receive a response within one business day