Contact information for Technical Support

Summary

How to contact Sage Fixed Assets technical support.

Description

Technical support for Sage Fixed Assets is available through the following channels:
  • Live Chat is available 9:00AM - 8:00PM ET via the Sage Fixed Assets Program. Go under the Help menu, select Sage Support, and Live Chat.
    • Access to Live Chat support is typically available from 9:00 AM - 8:00 PM ET.
    • You must have a valid support plan for Sage Fixed Assets.
    • Alternatively, click the 'Chat now’ link below or visit the Community Hub Resource Centre. Select your Country, select Sage Fixed Assets, and click Chat with Sage.
  • Log in to the Customer Portal to submit an internet case. You can submit cases 24 hours a day. They’ll typically receive a response within one business day.

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Solution Properties

Solution ID
223924150029662
Last Modified Date
Tue Dec 09 15:51:50 UTC 2025
Attributes
Product Information
Tier: Lite
Tier: Lite50
Tier: NW
Tier: Prem
Tier: SFA50
Tier: SU
Version: 2026-0
Version: 2026-1
Version: 2027-0
Modules: CIP
Modules: Depr
Modules: Track
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