Summary
To resolve this message in Sage 300, you can ask users to exit, then if necessary stop processes.
Description
The full error message is, "You cannot create a new year until all other users leave Sage Accpac G/L."
Resolution
- In the Sage 300 desktop menu bar, open Help, Lanpak users.
- If you see users logged into the company, ask them to log out.
- Try again to create a new fiscal year.
If the error remains:
- Confirm that no users are in your company.
- Reboot your database server. This releases all instances and processes connected to Sage 300.
- Log back and try again to create a new fiscal year.