Summary
Information on the use of a VPN. Sage does not provide technical support for VPN users.
Description
Cause
Resolution
CAUTION: Sage support can't assist with third-party products, hardware, report customizations, or state and federal tax questions. Refer to our Scope of Support for more info. Contact your Sage business partner, network administrator, or accountant for assistance. Note: VPNs are not a supported network environment for Sage 50 Accounting—U.S. Edition; and Sage 50 Support does not provide technical assistance with setting up, maintaining VPNs, or troubleshooting installation/performance issues on a VPN.
- Sage 50 has not been tested in a VPN environment and running it through one could produce undesirable and unpredictable results.
- There are two solutions that we recommend using for remote access, that you can choose from:
- Terminal Services: Refer to How do I install in Terminal Server Mode?.
- Remote Data Access: Refer to How do I share a company using Remote Data Access? to set up cloud-based data storage.