Contract Unknown message on my PR, AP, EQ, and JC posting journals

When I post Payroll, Accounts Payable, Equipment Cost, or Job Cost entries, I’m getting "Contract Unknown" errors on the Sage 300 CRE journal.

Alternate message

"Correcting Transactions rejected during Generate Work-In-Progress"

The application of origin posts entries automatically to Billing. To see these settings, go to File, Company Settings, PR settings (or JC Settings, AP Settings, EQ Settings depending on the application), Post & Interface Settings. The Automatic setting for the Billing application causes WIP to generate automatically when you post. If you don't set up the contract or you don't link the contract item to the job, you'll receive this error.

Any jobs, extras, or cost codes with the Send Cost to Billing option marked need to have a matching link on a contract item. If they don't, you can receive this error when you generate work in progress or during automatic posting.

Change the settings

You can change the interface settings so that the interface to Billing is on manual and not automatic. These errors won’t appear on the posting journal. The entries will post to Billing.

Set up the contract

If the contract, contract item, cost code, extra, or job setup aren't correct, the Contract Unknown error will show on the Generate WIP journal.

See more information about corrective actions by going to Billing, Help, Help Topics. Click Search and type "Contract unknown" to locate the topics.