Reverse open credits applied to invoices in Accounts Payable

Summary

How you undo applied credits in Accounts Payable depends on the invoice balance and whether you need to reuse the credit.

Resolution

The invoice has a balance

Post a debit memo to reverse the open credit

  1. Go to AP, Invoices, Debit Memos.
  2. Select the vendor, then select the invoice.
  3. Enter the amount of the open credit you need to reverse.
  4. Distribute to the same General Ledger account as the original invoice.
     NOTE: Use the GL Reports Journal Report for the date of the original invoice. 

Post a credit memo to restore the open credit balance

  1. Go to AP, Invoices, Credit Memos.
  2. Select the vendor, then apply to Open Credits.
  3. Enter the amount of the open credit you need to restore.
  4. Distribute to the same General Ledger account as the Debit Memo above.

To apply the open credit to a different invoice

  1. Go to AP, Checks, Invoice Selection, Manual.
  2. Select the Vendor.
  3. Apply the open credit to the desired invoice.
  4. Press SAVE.
  5. Review the Payment Selection Report for accuracy.
  6. You can post and print the check to apply the open credit to the correct invoice.

The invoice has a zero balance

Recreate the original invoice

  1. Go to AP, Invoices, Invoices.
  2. Recreate an invoice to reinstate the original balance.
  3. Distribute to the same General Ledger account as the original invoice.

Post a credit memo to restore the open credit balance

  1. Go to AP, Invoices, Credit Memos.
  2. Select the Vendor.
  3. Apply to Open Credits.
  4. Distribute to the same General Ledger account as the invoice above.
  5. You can apply the open credit to a different invoice if necessary.

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Solution Properties

Solution ID
223924350033755
Last Modified Date
Thu Sep 04 14:09:48 UTC 2025
Attributes
Product Details
Modules: Accounts Payable
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