How you undo applied credits in Accounts Payable depends on the invoice balance and whether you need to reuse the credit.
The invoice has a balance
Post a debit memo to reverse the open credit
- Go to AP, Invoices, Debit Memos.
- Select the vendor, then select the invoice.
- Enter the amount of the open credit you need to reverse.
- Distribute to the same General Ledger account as the original invoice.
NOTE: Use the GL Reports Journal Report for the date of the original invoice.
Post a credit memo to restore the open credit balance
- Go to AP, Invoices, Credit Memos.
- Select the vendor, then apply to Open Credits.
- Enter the amount of the open credit you need to restore.
- Distribute to the same General Ledger account as the Debit Memo above.
To apply the open credit to a different invoice
- Go to AP, Checks, Invoice Selection, Manual.
- Select the Vendor.
- Apply the open credit to the desired invoice.
- Press SAVE.
- Review the Payment Selection Report for accuracy.
- You can post and print the check to apply the open credit to the correct invoice.
The invoice has a zero balance
Recreate the original invoice
- Go to AP, Invoices, Invoices.
- Recreate an invoice to reinstate the original balance.
- Distribute to the same General Ledger account as the original invoice.
Post a credit memo to restore the open credit balance
- Go to AP, Invoices, Credit Memos.
- Select the Vendor.
- Apply to Open Credits.
- Distribute to the same General Ledger account as the invoice above.
- You can apply the open credit to a different invoice if necessary.
- Solution ID
- 223924350033755
- Last Modified Date
- Thu Sep 04 14:09:48 UTC 2025
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Product Details
Modules: Accounts Payable
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