Where to find support for StarShip (V-Technologies)

Starship warnings and errors appear during the Sales Order, Activities, Shipping, Edit Shipments task.

Please contact V-Technologies for Starship support. In order to receive support from V-Technologies, you must either have a support agreement with them or purchase incidents. Click here for information on V-Technologies support options.

Contact V-Technologies contact information:

• Call: 800-462-4016, Monday through Friday 9:00 AM - 6:30 PM EST
• Send an e-mail using the StarShip request support form.
• Fax your question to: 203-439-9062
• V-Technologies website: https://vtechnologies.my.site.com/support/s/

When contacting StarShip technical support, please have the following information available:

• Product and version numbers
• Detailed description of the issue
• Operating system
• Printer model and port (if applicable)
• Scale model and scale port (if applicable)
• Company name or reseller who originally purchased product