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Previously cleared transactions appear in the bank reconciliation as open

Created on  | Last modified on 

Summary

In Sage BusinessWorks, confirm your last reconciliation dates are from the prior month; if incorrect, re-reconcile using proper dates and balances.

Resolution

Verify your last reconciliation dates are from the prior month, not earlier in the current month. For example, dates show 12/1/xx and really are 11/30/xx.
  1. Unclear everything in the current reconciliation and close the reconciliation.
  2. Reopen and change the Statement End Date to the incorrect date originally used.
  3. Uncheck all the items marked as cleared. Close the reconciliation.
  4. Reopen the reconciliation and reconcile using the correct dates and balances.

If the issue isn’t related to using reconciliation dates within the same month, remove the items. 

  1. Open CM, Transactions, Bank Reconciliation.
  2. Change your statement and reconciliation date to a previous month. You don’t need to edit the beginning and ending balances.
  3. Locate your transactions and select as cleared.
  4. This clears your transactions and they won’t show in the current month bank reconciliation.

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