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Reprint Bills window is missing

Created on  | Last modified on 

Summary

Reprinting bills freezes Timeslips

Description

  • When I click on  Bills,  Reprint Bills...  the window does not appear
  • When I click on  Bills,  Reprint Bills...  nothing happens
  • Reprint bills will not print to display. Timeslips locks up 
  • When I click on  Reports, and anything else, the report list does not appear 
  • Selecting  Slip List and something flashes but the list does not open

Cause

  • The X-Y coordinate position information for the display window is corrupted.
  • Reprint screen is not visible, but opening

Resolution

Option I: Reprint bill window does not appear

  • Click Window, Cascade to reposition the window

Option II: Reprint bill image does not display. Timeslips locks up

  1. Click Setup, Preferences
  2. Click on Appearance
  3. Under Dialog Settings, click Advanced
  4. Mark Reprint Bills
  5. Click OK
  6. When prompted, "Do you want to reset the selected windows and dialog boxes back to their original sizes and positions?", click Yes
  7. Click OK
  8. Verify you are now able to reprint bill to display

Option III:

  • Rename the preferences file typically located at C:\Program Files (x86)\Timeslips\PREFS.XML
    • Click Setup, Preferences and the exact location and filename will be displayed in the title bar of that window


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