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Error: "You must enter credit card information in the following fields to accept the transaction. Credit Card Authorization Number".

Created on  | Last modified on 

Cause

A Credit Card Payment Type that was set up in Payment Type Maintenance is being used as the Deposit Payment Type in Sales Order Entry, or

In Payment Type Maintenance, for the Payment Type being used, either the Virtual Terminal ID, or the Merchant ID (or both) is invalid and the Valid Processor Connection check box is not checked.

Resolution

Resolution 1: 

1. Open Sales Order, Main, Sales Order Entry Totals tab, and change the Deposit Payment Type to None, Cash, or Check. Click Accept

Resolution 2:

2. Open Accounts Receivable, Setup, Payment Type Maintenance and select the Payment Type that is selected in Sales Order, Order Entry (or Invoice Entry)

3. Verify that the Valid Processor Connection check box is checked