Skip to content
logo Knowledgebase

_ExternalURL user using license

Created on  | Last modified on 

Summary

_ExternalURL user using license _ExternalURL appears in Master Console using up a license for each instance

Description

Cause

  • Possibly caused by 3rd party modifications
  • Sage 100 Scheduled Task

Resolution

CAUTION: Sage support can't assist with third-party products, hardware, report customizations, or state and federal tax questions. Refer to our Scope of Support for more info. Contact your Sage business partner, network administrator, or accountant for assistance.
  • Contact the developer
  • How to view more detailed information about the process\task the _ExternalURL user is running
    1. Open Master Console
    2. Make note of the PID for the task _ExternalURL user
    3. Log into Sage 100 Application Server
    4. Open Windows Task Manager (Right-click Start button then select Task Manager)
    5. Select Details tab
    6. Right-click Name column then select 'Select Columns'
    7. Select the 'Command Line' checkbox then click OK
    8. Locate the PID from Step 2 then expand the Command Line column
      NOTE: This should provide more information about the task\program being ran by the _ExternalURL account


Need more help?

Chat now