Verify Windows security and permissions
- Confirm the Windows user has access to the Sage 100 server.
- Verify permissions on the Sage 100 shared folder.
- Verify security permissions on the Sage 100 folder itself.
- Test whether the user can create a file or folder in...\MAS90\HOME\LIB\.
- Grant the user access to the share above MAS90, and all subfolders and files.
- If permission errors occur, resolve them before continuing.
Note: In one reported case, removing a user from the Everyone group caused this error.
Test Sage 100 in Standard mode
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Open Windows Explorer.
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Browse to...\MAS90\Home on the Sage 100 server.
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Double-click Pvxwin32.exe.
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At the ProvideX prompt, type:
RUN "STARTUP.M4P"
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Press ENTER.
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Sign in to Sage 100.
If Sage 100 doesn't start or displays errors, resolve those issues before running Workstation Setup again.
Reinstall Workstation Setup
After you resolve all permission and startup issues:
- Run the Sage 100 Workstation Setup program again.
- Complete the installation.
Check antivirus software
Temporarily disable antivirus or antimalware software that scans the MAS90 directory.
You can also create an exclusion for the MAS90 directory.
Caution: Contact your IT administrator before changing antivirus settings.
Remove duplicate workstation installations
If multiple Sage 100 workstation installations exist:
- Remove unused workstation installations.
- Reinstall the correct Sage 100 Workstation Setup client.
Run Pvxcom.exe before installation
Sage 100 2019 and earlier
For 64-bit operating systems:
C:\Program Files (x86)\Common Files\Sage\Common Components
For 32-bit operating systems:
C:\Program Files\Common Files\Sage\Common Components
Sage 100 2020 and later
C:\ProgramData\Sage\Common Components
Note: If the workstation doesn't contain Pvxcom.exe, run the file from the Sage 100 server.
To register and start Pvxcom.exe:
- Open Windows Explorer.
- Browse to the appropriate folder.
- Right-click Pvxcom.exe.
- Select Run as Administrator.
- Wait for the process to complete.
Note: The program doesn't display a message when it runs successfully.
- Run the Sage 100 Workstation Setup installation again.
Check Windows File Server Resource Manager settings
If the server uses File Server Resource Manager:
- Contact your network administrator.
- Review configured File Groups.
- Locate any entries containing
*.zzz. - Temporarily remove the file type restriction.
- Complete the installation.
- Restore the restriction if required.
Note: Sage 100 creates temporary.zzz files during installation.