Description
Cause
The contract is moved to history or marked paid in full or closed.
Resolution
- From the Billing Inquiry menu, select Invoices, All Invoices.
- Select the Unbilled and click OK, then select Active and click OK.
- Review the list of invoices. Print and post any invoices that will print and delete any invoices that can be deleted:
- In Desktop, Billing, select Tasks, Contract Based Invoices.
- Select the contract to open the invoice worksheet
- Click OK
- Click Delete Invoice
- Click Finish
- Remove the remaining invoices by selecting one of the following options:
- Rename the unbilled.bli file using File Tools. See link below on how to rename a file using file tools.
Note: All invoices in the unbilled file will be removed. Only use this option if all invoices in the unbilled.bli file are to be removed. - Change the status of the contract back to approved by opening the contract and sliding the status bar from closed or paid in full to approved.
Note: The status of the contract will need to be changed back to closed or paid in full once all pending invoices are removed in Billing. - Move the contract back from history, change the status and then delete the pending invoices.
Note: Contracts can be marked closed and moved back to history when complete.
- Rename the unbilled.bli file using File Tools. See link below on how to rename a file using file tools.
DocLink: How do I rename a file using File Tools?