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Error General Ledger Balance Incorrect 1 General Ledger Incorrect 1

Created on  | Last modified on 

Cause

Balance problems

Resolution

CAUTION: Use caution when working with the below product functionality. Always create a backup of your data before proceeding with advanced solutions. If necessary, seek the assistance of a qualified Sage business partner, network administrator, or Sage customer support analyst.
CAUTION: The following procedure requires in-depth knowledge of database engines for your Sage product, such as Microsoft SQL Server, Pervasive SQL, and MySQL. Sage can't assist with database administration and isn't responsible for errors resulting from database changes. Back up your system and application databases required for a complete restore. Consider contacting a certified consultant or your database administrator for assistance.

Go to Financials>Utilities>Resynchronizations>Account Balance

1. Enter company (or it will default)
2. Select All sites
3. Enter applicable fiscal year
4. Tab thru the Currency and the Account fields (ie leave them blank)
5. Select the 'Recovery' option. If you do not run in recovery, you will get a log file BUT the correction will not have taken place. You MUST select the Recovery option to update this type of utility.
6. You will receive a log file when complete.

You should be able to close the period.