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Process Multiple Sales Orders on One Invoice

Created on  | Last modified on 

Summary

Combine multiple sales orders into a single invoice in Sage 100.

Cause

Resolution

Ensure feature availability

  • Confirm that you have a Sage 100 subscription.
  • Verify that your system runs Sage 100 2018 Product Update 3 or later.

Prepare sales orders

  • Leave the credit card payment ID blank on all sales orders.
  • Ensure no credit card deposit or payment exists on the orders.
  • Confirm each order is available to invoice.
Note: You can apply a credit card only after combining the orders on the invoice.

Combine sales orders in Invoice Data Entry

Add the first order

  • Open Invoice Data Entry.
  • On the Header tab, enter the first Sales Order Number.

Add multiple orders

  • Click Apply Sales Orders.
  • Select additional eligible sales orders.
  • Add all required orders before proceeding.

Verify required matching fields

  • Confirm all selected orders share identical values for:
    • Terms code
    • Ship-to code
    • Discount rate
    • Sales tax schedule
    • Salesperson and commission rates
    • Job number
    • Ship-via code and shipping zone
    • Bill-to customer (excluding National Accounts)
    • ACH payment ID
    • CRM person ID, company ID, and opportunity ID
Tip: The first order determines validation. If the fields don’t match, the system blocks additional orders.

Process credit card payment

  • After adding all orders, select the credit card in the invoice.
  • Complete payment processing as required.

Consolidate orders in Shipping Data Entry

Enable consolidation

  • Go to Shipping Setup Options, Entry tab.
  • Set Consolidate Orders on One Invoice to Yes or Prompt.
  • Set Consolidate by Customer PO based on preference.

Add multiple orders

  • Enter the first order in Shipping Data Entry.
  • Click Accept to receive the prompt.
  • Add additional orders when prompted.
  • Continue until all orders appear.

Review combined details

  • Select the option to display details for all combined orders.
  • Confirm order accuracy before finalizing.

Understand reporting behavior

Printed documents

  • The header shows “Multiple” in:
    • Sales order number
    • Customer purchase order number
  • Line details show actual order numbers.

Affected reports

  • Sales Order Invoice
  • Sales Journal
  • Gross Profit Journal
  • Daily Deposit Recap Report
  • Accounts Receivable Invoice History Report

Invoice date behavior

  • The system prints the first order’s date on the invoice.

Review invoice history

Invoice History Inquiry

  • The system displays “Multiple” in:
    • Order No. field
    • Customer PO field

View individual orders

  • Select a line on the Lines tab.
  • Click Additional Information.
  • Review order details in the pop-up window.

Review deposit details

  • The system shows total deposit on the Main tab.
  • Click Deposit Information to view individual deposits.

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