Summary
Description
- Download the appropriate payroll update.
- Install the payroll update on each workstation or (if everyone uses Workstation Setup) on your server.
- Activate the payroll update in the appropriate database.
Below: a video and the detailed steps.
Resolution
Section 1 - Preparation
Before Installing the new version of the payroll update, create a full backup of your database.
Section 2 - Download
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Log in to support.na.sage.com with your Sage Portal credentials.If you do not know your username and password, click Reset My Password and follow the steps.
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Use the page Download Sage 300 Payroll Updates to review the most recent Payroll Tax Update Downloads.
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Click on the "Direct Download" link.
- Save the appropriate .exe file to an accessible folder .
Section 3 - Install
1. Ensure all users are out of Sage 300.
2. Copy the downloaded file from the location in Section 2 step 4 to a temporary folder on the server where Sage 300 programs are installed.
3. Right-click on the .exe file, and select "Run as Administrator" to start installing the tax update.
4. If Sage 300 programs are installed locally on each workstation, perform step 5 and 6 on each workstation.
5. Copy the downloaded file to a temporary folder on the workstation where the Sage 300 programs are installed locally.
6. Right-click on the .exe file, and select "Run as Administrator" to start installing the tax update.
Section 4 - Activate
1. Log into the database that the new tax update is suppose to be activated.
2. Go to Administrative Services.
3. Double click on Data activation .
4. Select the appropriate tax update to activate.
5. Click on Activate.
6. Close the Activation screen.