Cause
Default extended description keys are now defaulted to use "0000000000" instead of a blank field.
Resolution
- Open your Purchase Order form in Crystal Designer by clicking the Designer button
- Note: The Designer button is available if Crystal Reports is installed on workstation and user has proper permissions to access Crystal Designer
- Right-click @ItemDescription formula in both Details C and Details D and select edit formula
- Note: Details C is used if Allow Entry of Expanded Item Codes is not selected in Common Information Options. Details D is used if Allow Entry of Expanded Item Codes is selected in Common Information Options
- Click, highlight and delete the existing formula and replace with the following formula:
- if {@PrintExtItmDesc} = "Y" and {PO_PurchaseOrderWrk.ExtendedDescriptionKey} <> ARRAY("", "0000000000") then
formula = {PO_PurchaseOrderWrk.ExtendedDescriptionText}
else
formula = {PO_PurchaseOrderWrk.ItemCodeDesc}
end if
- if {@PrintExtItmDesc} = "Y" and {PO_PurchaseOrderWrk.ExtendedDescriptionKey} <> ARRAY("", "0000000000") then
- Click Save and close button
- Select File, Save to save the form
- Close Crystal designer and print form
DocLink: Extended description is not printing on purchase order
DocLink: How to print Extended Descriptions on Purchase Order Form