Description
Cause
Customers unable to upgrade to the latest product update after purchasing a Payroll Subscription plan.
Resolution
This issue was resolved in the following Sage 100 updates, please install applicable update:
- 2015 PU5
- 2016 PU2
If you are unable to install one of the versions noted above, please download one of the following program fixes:
- 2015 PU3 - LM5026T
- 2015 PU4 - LM5025T
- 2016 PU1 - LM5024T
If the Payroll expiration date does not update after installing the applicable Program Fix, do the following:
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Open Library Master, Setup, System Configuration
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Click the Registration tab
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Click Activate or click Edit then click Activate
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IMPORTANT REMINDER: You must have purchased a payroll subscription plan in order for Payroll Subscription Expiration date to change. If you need to purchase a payroll subscription plan please contact your business partner or Sage Sales Advisor at 800-854-3415.
Attachment: 202_20230425124919_Sage 100 2015.3 SLS Client Update LM5026T.pdf
Attachment: 202_20230425124920_Sage 100 2015.4 SLS Client Update LM5025T.pdf
Defect ID
107061 - 2015.3 & 2015.4
107062 - 2016.1