HTTP 404 After antivirus Program Update

Sage CRM displays an HTTP 404 error after an antivirus program update. The antivirus program can block eware.dll.

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1. Check the antivirus program on the CRM server.
2. Review the program's quarantine section for eware.dll.
3. If you find eware.dll, configure an exclusion or exception for the file.

Useful link:

BitDefender:

1. How to check Quarantine
2. How to add exclusions

Symantec

1. Restore a quarantined file
2. Create exceptions for virus and spyware scan

F-Secure

1. View quarantined items
2. Restore quarantined items
3. Excluding objects from real-time scanning