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Known Third-Party Crystal Conflict List

Created on  | Last modified on 

Summary

A list of known programs that conflict with Sage Fixed Assets.

Description

 

 

Cause

The Crystal Runtime 13.0.21 isn’t backwards compatible with versions 13.0.20 and below. Sage Fixed Assets 2018.1 and above use Crystal Runtime version 13.0.21.

Third-party applications that conflict in crystal runtime with Sage Fixed Assets:

  • IQMS
  • Epicore
  • Encompix
  • Skyline
  • Heritage Financial
  • Automaster Systems AMS2000
  • Blackbaud
  • The Financial Edge
  • Vista Viewpoint
  • MS Dynamics
  • SysPro
  • Foy Inc EPICS
  • On Guard Alarm Monitoring
  • Crystal Viewer

Resolution

The two products are unable to generate reports when installed on the same machine. Install Sage Fixed Assets onto a separate machine (VM is possible).

 

Crystal workaround: Starting with SAP ® Crystal Reports runtimes SP21 (13.0.21) and higher, it’s possible to create an .exe.config. This redirects the program to use older Crystal libraries contained in the SAP ® Crystal Reports runtimes SP21.
Contact the third-party application vendor support about the .exe.config file option.

 

 

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