Summary
Description
Cause
Resolution

- Upgrade Sage 100 to version 2018 or higher
- Sage 100 2018 and higher include Crystal Report Runtime SP21
- Select the 2016-2017 version of Sage 100 configuration from the chart below see resolution
Product | Version | Install | Issue | Resolution |
Sage 100 Standard | 2016-2017 | Single User | SFA 2018.1 or higher | 1 |
Sage 100 Standard | 2016-2017 | Network | SFA 2018.1 or higher | 2 |
Sage 100 Standard | 2016-2017 | Terminal Services | SFA 2018.1 or higher | 4 |
Sage 100 Advanced | 2016-2017 | Network | SFA 2018.1 or higher | 3 |
Sage 100 Premium | 2016-2017 | Network | SFA 2018.1 or higher | 3 |
Sage 100 Premium | 2016-2017 | Terminal Services | SFA 2018.1 or higher | 5 |
Sage 100 Advanced | 2016-2017 | Terminal Services | SFA 2018.1 or higher | 5 |
1 | Replace the existing pvxwin32.exe.config located in the "2017" installation of Sage 100 Standard ...\mas90\home\ with a copy of the same file from Sage 100 Standard 2018 |
2 | Replace the existing pvxwin32.exe.config located in the "2017" installation of Sage 100 Standard ...\mas90\home\ with a copy of the same file from Sage 100 2018. Installing the client is not a licensing issue, only users with a license should be provided credentials to access SFA. |
3 | Replace the existing pvxwin32.exe.config located in the "2017" installation of Sage 100 ...\mas90\home\ with a copy of the same file from Sage 100 2018. |
4 | The scenario assumes the SFA client is installed on the same TS instance as the Sage 100 Standard. |
5 | The scenario assumes the SFA client is installed on the same TS instance as the Sage 100 Workstation. |
* Note installing the SFA client on workstations that do not access SFA can be substituted by installing SAP Crystal Report SP22 x32 on the workstation.
- Download SAP Crystal Report SP22 x32 zip file and save to workstation (https://origin.softwaredownloads.sap.com/public/file/0020000000628072019)
- Locate then right-click zip file (i.e. CRVS2010CR3222_0-10010309.zip) and select 'Extract All'
- Click 'Extract'
NOTE: Leave 'Show extracted files when complete' checked - Open 'CRforVS_redist_install_32bit_13_0_22' folder
- Install 'CRRuntime_32bit_13_0_22.msi'
Note: The replacement pvxwin32.exe.config file can be accessed in the attachments section of this article
If the configuration in use is not listed above please Contact Sage 100 Support.
Note: Sage 100 must be on versions 2016.1 and higher. Please refer to Integrated Solutions Compatibility Matrix in Additional Resources.
DocLink: Error: "Unable to cast COM object of type" when printing in Sage 100 2017 and earlier versions after installing Sage 100 2018 or later versions
DocLink: Crystal Runtime Version Conflict
Attachment: 305_20230425125317_pvxwin32.exe.config
Attachment: 305_20230425125317_SFA 2018_1 with Sage 100 2016 and 2017 resolutions.pdf
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