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How to force a user to connect to a specific Runtime Process Server

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Section 1: Installing Runtime Process Servers

  • For the installation and configuration of the Runtime Process Server see KBID 45364 - How To Add Additional Process Servers to Sage ERP X3 Version 7 (Related Resources)
  • KBID 45364 explains how to install, configure and connect the Runtime Process Server.
  • The person setting up the Runtime Process Servers will have to configure each machine in the desired time zone in which user(s) will be working.
  • Note: If you do not know how to install components or have trouble installing components, please refer to your assigned Sage Business Partner or Sage Professional Services Team for assistance. Sage Support does not assist with Installations or Configurations.


Section 2: Configuring User to connect to a specific Runtime Process Server

  • This next section will show how to assign a specific user to a Runtime Process Server.
  • The purpose is when the user creates records that the record retains a specific time stamp.
  • The Time Stamp comes from the Runtime Process Server’s Time Zone configuration on the Operating System.
  1. Sign in to Em/X3 as an administrative user with user and endpoint editing rights.
  2. Go to Administration, Administration, Endpoints, X3 Solutions
  3. The X3 Solution page has a section at the bottom labeled Runtimes
  4. The Runtimes grid is a list of Runtime Process Servers
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  5. Assign each Runtime Process Server a X3 server tag name.
  6. Save and exit the function to save the setting for the X3 server tags
  7. Go to Administration, Users, Groups
  8. Select a Group
  9. Click Edit
  10. Fill in the field labeled “X3 server TAGS” with a corresponding tag from the x3 solution runtime configuration in the previous set of steps
  11. Save
  12. Exit function
  • The group now has successfully been configured to use a specific Runtime Process Server.
    • All users within that group will only connect to the one Runtime Process Server
    • All records created while attached to the specific Runtime Process Server will maintain that server's Time Zone and Time Stamp records accordingly.