Summary
Remove Taxes mapped from a previous year
Cause
Company Setup persists from one year to another while the memory of what was setup last year doesn’t always persist for the customers.
Resolution
- In the navigation pane go to Reports, Payroll, Government Reports.
- Choose 'W2 Forms'
- Click History
- When the Sage customer number screen pops up either enter your customer number, or select "No" and click OK
- When the Open Report screen comes up, click the 'Setup' button in the upper right.
- When the Sage customer number screen pops up either enter your customer number, or select "No" and click OK
- Click 'Next' until you see the field where taxes are set up. State at the top and Local on the bottom.
- Usually the tax in question is mapped in the local tax field.
- Highlight and click 'Remove' on the right.
- Click 'Next' and then Save.
- Close the History
- Rerun the W-2s