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The Email address is missing on W-2 in Aatrix

Created on  | Last modified on 

Summary

How Sage HRMS displays employee email addresses on Aatrix W-2 forms. It shows how to enter emails and enable the email column in the Aatrix wizard.

Cause

  • Aatrix pulls employee emails from the Employee Payroll, General tab, not the Demographic pane.
  • Selecting No for electronic W-2s hides the email column in the grid.

Resolution

Enter the employee email in Employee Payroll, then enable the email column in Aatrix.

  1. Go to Employees, View/Edit Employee.
  2. Select the employee.
  3. Select Payroll tab.
    1. Select Employee Payroll, General tab.
    2. Enter the email address.
  4. Save the employee record.
  5. Go to Reports, Government Reports, W-2's on Paper, click OK.
  6. Create a new AUF file if one exists.
  7. Select Yes when prompted to overwrite previous edits.
  8. Follow the prompts for electronic W-2s. Then select Yes.
  9. Continue to the Aatrix grid to view or edit email addresses.

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