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Error: 404.17 after installing HRMS Web/ESS premium version product update

Created on  | Last modified on  Highlight Matches

Summary

Error: 404.17 after installing HRMS Web/ESS premium version product update

Cause

  • Missing IIS Server Roles
  • As of Q3 2023 product updated, HRMS Web/ESS premium has switched to using .net v4.0 for the AbraAWCAppPool in IIS. All prior versions used .net v2.0.




Resolution

1. Launch Server Manager on the HRMS Web/ESS Server and select Add Roles and Features

2. Under Server Roles, select all required roles under Web Server(IIS)

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3. Under Features, select all required Features

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4. Continue and install the Roles and Features

5. Reboot the server

6. Uninstall HRMS Web/ESS

7. Reinstall HRMS Web/ESS