.NET 4.8.03752 or older versions may cause this issue. The issue may occur with .NET 4.8.03752 or older versions.
The .NET Framework version installed on a machine is listed in the registry at HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full.
NOTE: Sage will provide support if you are on the supported version of Windows. For more info, refer to https://learn.microsoft.com/en-us/windows/release-health/supported-versions-windows-client