Error: "Duplicate Invoice encountered. Invoice # must be unique"

Summary

When printing invoices in Sage 300 CRE Billing, I receive the error "Duplicate Invoice encountered. Invoice # must be unique when the invoice number already exists in Accounts Receivable".

Cause

The AR Settings don't have the Allow Duplicate Invoices option selected.

Resolution

Enable duplicate invoice numbers.

  1. Go to Accounts ReceivableFileCompany SettingsAR SettingsEntry Settings.
  2. Check the Allow duplicate invoices box to turn the option on.
  3. If you enable the option for one invoice, uncheck it after completion.

Solution Properties

Solution ID
231024213306570
Last Modified Date
Tue Oct 24 21:33:06 UTC 2023
Attributes
Product Details
Integrated Product: Chatbot
Views
0