Error: "An error has occurred during the processing of Calculate Payroll"

Summary

Sage 300 displays the error when Payroll requires an updated tax file. Installing and activating the latest payroll tax update resolves the issue usually.

Description

The full error message is "An error has occurred during the processing of Calculate Payroll. The error returned was 100. The operation being performed was a viewOpen Call to (Null). MainInit-10. Source 13.46.22."

Resolution

Resolve this error by downloading, installing, and activating the latest payroll tax update.

Determine where to install the payroll update

  • If you install Sage 300 locally on each workstation: install the payroll update on every workstation
  • If you install Sage 300 on an application server, and workstations use Workstation Setup: install the payroll on the server only

Apply the payroll update

  1. Download the latest payroll tax update.
  2. Install the payroll tax update.
  3. Activate the payroll tax update.
  4. Recalculate payroll.

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Solution Properties

Solution ID
231108152338920
Last Modified Date
Tue Sep 01 20:46:51 UTC 2026
Views
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