Summary
Upgrade Sage 100 to 64-bit only if all computers run 64-bit Windows and no 32-bit versions remain.
Description
Important information to review before upgrading
- Older 32-bit Sage 100 versions won’t work after you convert 2023 to 64-bit
- Workstations running 32-bit Windows can’t run Sage 100 after the 64-bit conversion
- Complete testing and create a backup before converting to 64-bit
Resolution
Convert from 32-bit to 64-bit
NOTE: These instructions are applicable to versions 2021 - 2025. Version 2026 and higher will only be 64-bit. All versions before version 2021 are 32-bit only.
- On the computer with Sage 100 2023, open the folder where you saved the Sage 100 installation files.
NOTE: Find 32_64_Bit_Switch_Utility.exe in the install folder used to set up Sage 100 on the server. This isn't in the current program location. - Double-click the 32_64_Bit_Switch_Utility.exe file.
- Click Next and then enter the password for the Sage 100 Administrator account.
- Click Convert.
Convert from 64-bit to 32-bit
- On the computer with Sage 100 2023, open the folder where you saved the Sage 100 installation files.
NOTE: Find 32_64_Bit_Switch_Utility.exe in the install folder used to set up Sage 100 on the server. This isn't in the current program location. - Double-click the 32_64_Bit_Switch_Utility.exe file.
- Click Next and then enter the password for the Sage 100 Administrator account.
- Click Convert.
NOTE: Workstation Synchronization upgrades each workstation automatically the next time Sage 100 starts.
If running the Application Server as a service
Follow these steps to re-create the Windows Service after switching Sage 100 between 32-bit and 64-bit.
- Use the Uninstall Sage 100 Application Server Service shortcut to remove the existing service. This can require a reboot.
- Use the Sage 100 Application Server Service Setup shortcut to re-create the service.
Other changes related to running the conversion utility
- Converting Sage 100 between 32-bit and 64-bit changes the main program path
- 32-bit: ..\mas90\home\pvxwin32.exe
- 64-bit: ..\mas90\home\pvxwin64.exe
- Update any Firewall Inbound Rules or exclusions to match the new .exe path
- See the article, configuring Windows Firewall for Sage 100 Advanced and Premium for details
- After conversion and program launch, Sage 100 runs REGCOM.BAT (32-bit) or REGCOM64.BAT (64-bit) from C:\ProgramData\Sage\Common Components\ to register DLLs
- If DLL issues occur, manually run the correct batch file on the workstation
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