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Q1 2024 product update master article of reported issues

Created on  | Last modified on  Highlight Matches

Summary

Master article for reported issues Q1 2024

Resolution

 Error during the Q1 2024 product update - See 240325181929540
• Error: "Unable to migrate the vault and store database: ‘Unable to load DLL ‘..\Sage Accpac\runtime\a4wactapi.dll’: The operating system cannot run. (Exception from HRESULT: 0x80070086)’"
• "A runtime error has occurred Press OK and restart Sage HRMS.  APDIALOGS line 80  OLE IDispatch exception code 0 from ?: Exception has been thrown by the of an invocation.Class not registered (Exception from HRESULT: )40154 (REGDB_E_CLASSNOTREG))
Method "Abra. Pay roll. AccpacContainer loadcontrol” not found... Error 1429."
• "You do not have a license to use this product!"
"Could not open the Ul.
The system may be busy because another application (such as a data conversion application) has locked the company’s database. Otherwise, the Ul was not opened because an unexpected error has occurred."
Error running payroll report after 2024 Q1 update - See 240329134621713
Error in File XXXXX XXX_XXXX_{XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX}.rpt:  The table could not be found.
Getting error unable to connect to Payroll database after upgrade to Q1 2024 - See 240326135020393
Unable to connect to Payroll Database 'XXX' Uble to migrate the vault and store database: External component has thrown an exception.

Error code: -2147467259 Method '~' of object '~' failed - See 24040222020346

Error code: -2147467259  Method '~' of object '~' failed

Faulting module name: UPXCPT.DLL - See 24040814295033

Hotfix created See 240411190417457

Invalid user ID or password message is displayed when the G/L integration link is clicked from the connected services menu in the desktop version of Sage HRMS

Hotfix created See 240411203805190 

Unable to calculate payroll as exception report crashes view.

Hotfix created = See 240411190417457 

Alabama and Oregon State income tax not coming out after applying Q1 2024 product update
ALSIT not being calculated when a regular and OT earning code are processed together
ORSIT not being calculated when two earnings codes are being paid
Hotfix created - See 240424211121710
Custom fields are grayed out after upgrading to Sage HRMS Q1 2024 - See 240418223007660
Custom Fields or Custom Details are not accessible after installing Q1 2024 
Memory Error accessing Employee Configuration after installing Q1 2024 product update See 240509141305227
Memory error C:\dev\sm2024pu\plusapl\mem.c (line 472): when accessing Employee Configuration after installing Q1 2024 update
Custom payroll report not working after Q1 2024 product update - See 240423154337233
Error during complex password creation after Q1 2024 product update - See 240402215708770
Check number is missing employee payroll activities after upgrading to Q1 2024 product update - See 240510151323693 
How do I rollback HRMS to previous version - See 240327161017403
 
What should I be backing up for HRMS and ESS/HRMS Web? See 240329133820797