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How to configure X3 Services for 2023 R1 and later with HTTPS.

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Summary

I would like to configure Sage X3 2023 R1 and later to use HTTPS connections for X3 Services.

Description

I would like to configure Sage X3 2023 R1, or later, to use HTTPS connections for X3 Services so Mobile Automation and Web Scheduling are more secure.

I encountered "self-signed certificate" and "unable to verify the first certificate" problems with SSL Certificates when trying to update X3 from Mobile Automation and Web Scheduling in previous Releases, and would like to avoid such issues in the future.

Resolution

Sage X3 2024 R1 has a new feature called "Callback URL" which allows you to specify the URL to be used by X3 Services when invoking a GraphQL "Mutation" which executes a call to a Sage X3 SOAP Web Service.

This has been back-ported to 2023 R1 and 2023 R2 as new Syracuse Server Hotfixes compatible with Sage X3 2023 R1 and Sage X3 2023 R2 (respectively Syracuse Server 12.18.20.3 and Syracuse Server 12.19.18.4) - please refer to the Community Hub article New Syracuse Server Updates For Sage X3 2023 R1 & 2023 R2 (Syracuse Server 12.18.20.3 & 12.19.18.4) Are Available For Download - Announcements - Sage X3 - Community Hub

Please refer to the following Knowledge Base article for more details: How to manage/configure a Callback URL for X3 Services