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Direct Deposit Sync Displays Captcha Loop or Blank Screen

Created on  | Last modified on 

Summary

Sage 100 can display a blank screen or repeatedly prompt for a CAPTCHA during Direct Deposit Processing sign-in. This issue occurs when you use SMS/Text for two-factor authentication.

Cause

Using Text message for 2-factor authentication

Resolution

Download the program fix

Download and install the program fix that matches your Sage 100 version.
After you install the correct fix, sign in to Direct Deposit Processing again. The fix resolves the blank screen and repeated CAPTCHA prompt issue.